Established in 2005, T.O Group Co., Ltd. is a
major Total IT Solution and Computer Retail Company, offering a wide range of
key vertical and horizontal customized solutions. From retailing strategy to
providing IT Solutions and Technology Services for customers, T.O Group
straddles the entire IT space. It has excellent domain competencies in
verticals such as Banking & Financial Services, Shipping/Forwarding,
Garment and Manufacturing, Telecom and ISP, Government Funded Project, NGOs,
Hotel & Restaurant, and Retail Stores. As a diverse end-to-end Total IT
solutions provider, T.O Group is committed to provide top-level services and
support to customer throughout Cambodia and offers a wide range of expertise
aiming at helping customers to re-engineer and re-invent their businesses to
compete successfully in an ever-changing marketplace in Cambodia.
Delivering, We Make
T.O Group has vested
resources, technology capabilities to deliver a seamless and consistent
solution, to work with clients on how to make the best use of information
technology in improving their businesses. Our core expertise is in bringing
together business and operational skills to provide truly integrated services
T.O Group’s need-driven deployment of domain and technology expertise brings to
customer a wide range of solutions and quality products that enhance
performance and competitiveness to build and maintain its local customer base
through sustainable growth in its solution delivery and support resources and
improved service levels.
Our Vision Statement
To be a very
professional in Total IT Solutions, IT Services Provider, and the largest
computer retailer in Cambodia, T.O Group is committed to achieving consistency
in the delivery of our quality products, reliable services and providing
innovative Total IT solutions which maximize customers' value and long-term
earnings growth. Our emphasis on end-to-end IT solution and quality standards
helps us stay ahead and firmly focused on continuous improvement in quality,
service and productivity. We carefully listen to our customers, and are
proactive in our response to their needs to get even closer to them and
well-understanding their business nature as a number of our priority.
Our Core Values: Our core values are People, Customer and
We believe that the
most valuable resource we possess is our people. T.O Group is not just a
gathering of highly skilled individuals, but a team. It is built not only on
someone's exceptional skills, but rather on collaboration and teamwork. Through
the rigorous screening procedure, competitive benefits and appealing career
possibilities, we managed to assemble a team of motivated, loyal and highly
skilled IT professionals. Our technical personnel are industry-accredited and
certified with many years of experiences and competencies in IT Consulting,
Managing IT solution, IT Services, Complex Networking and Server/Storage
Being qualified and
professional, our salespeople will make sure that your business demand will be
they are committed to a calling, who take the time obtain the education,
regular training and expertise necessary to do the job in an outstanding
manner, understand the importance of a selling attitude and put customer’s
interests ahead of their own.
Hardware: with many years of experiences in
troubleshooting and repairing, your problems with hardware will be at ease once
taken cared by our technicians.
Software: to provide Total IT Solution to your
business, we have assembled a team of certified, experienced and skillful
software and solutions engineers, in addition to a team of networking and
customer service support staff. Networking: we are able to provide a broad
range of tailored solutions in complex cabling, network installations to major
small and medium enterprises.
Server/Storage: Our certified and industry-accredited
engineers, both locals and foreigners, are specialized in, system integration,
project management, server system management, critical-data security
management, IT service management, IT operations management and storage
T.O Group sets up a
pre-sale team to support our salespeople and customers in various types of
technical issues as IT Consultant with expertise in counseling information
technology system management, Total IT Solution, Project Management, System
Migration, and Integration for both the public and private sectors.
Defective and RMA
To prevent customer’s
down time, T.O Group has been keeping many spare-parts as its swap-stock, at
any time, parts exchange or replacement are needed. Moreover, our Return
Material Authorization (RMA) system will be processed within two weeks for
parts transferring up and down from the manufactures. We will never be late to
solve our customer’s problems.
T.O Group is dedicated
to its customers and partners. Customer is our number one priority. Our main
goal is to add value to your businesses through knowledgeable solution of
information technologies and supplying with top materials and skills. We are
successful only when our clients succeed.
We are committed to
quality assurance of the products and services we deliver. You can rest assured
that our products and services will be working stably and consistently.
Investing into quality assurance is to invest in your business stability, and
Our Main Key
T.O Group strives to
deliver the right quality, quantity, price and time. Our main objective is
continuously to exceed our client expectations.
T.O Group adheres to
deliver the highest standard of professionalism, integrity and business ethics.
Our teams are fully committed to deliver the best possible products, services
and supports to our customers.
IT Skills and
T.O Group possesses
skills, resources, technology know-how and alliance partners to create a
seamless professional solutions and services for clients. T.O Group has
industry-accredited technical personnel certified by Cisco, Microsoft, IBM, HP,
Oracle, Complex Networking and Programming and more than any other IT companies
T.O Group provides
turnkey solution to deliver Total IT Solutions for our customers to help
achieve more efficient IT performance and better manage the IT infrastructure.
T.O. Group is
committed to build a long-term relationship with both our customers and
suppliers. Our strategy will include a combination of enhanced quality
assurance of products and services, creative marketing and reasonable pricing
while pursuing profitable growth. Step by step, we will expand our store to new
locations and other provinces with high potential economic growth in Cambodia.
Our Business Partners
One of the T.O Group’s
strength in the Cambodian market is derived from its unique ability to
integrate with the world leading IT company to create turnkey solutions and to
meet today’s demanding Total IT Solution requirements.
T.O Group LTD is also incorporation with TEO
Hotel (Battambong Province, Cambodia), and T.O Pounler Pij
Jewellery (Phnom Penh City, Cambodia).