About Us
About Us
Established in 2005, T.O Computer Co., Ltd. is a major Total IT Solution and Computer Retail Company, offering a wide range of key vertical and horizontal customized solutions. From retailing strategy to providing IT Solutions and Technology Services for customers, T.O Computer straddles the entire IT space. It has excellent domain competencies in verticals such as Banking & Financial Services, Shipping/Forwarding, Garment and Manufacturing, Telecom and ISP, Government Funded Project, NGOs, Hotel & Restaurant, and Retail Stores. As a diverse end-to-end Total IT solutions provider, T.O Computer is committed to provide top-level services and support to customer throughout Cambodia and offers a wide range of expertise aiming at helping customers to re-engineer and re-invent their businesses to compete successfully in an ever-changing marketplace in Cambodia.
Delivering, We Make Technology Work!
T.O Computer has vasted resources, technology capabilities to deliver a seamless and consistent solution, to work with clients on how to make the best use of information technology in improving their businesses. Our core expertise is in bringing together business and operational skills to provide truly integrated services and solutions.
T.O Computer’s need-driven deployment of domain and technology expertise brings to customer a wide range of solutions and quality products that enhance performance and competitiveness to build and maintain its local customer base through sustainable growth in its solution delivery and support resources and improved service levels.
Our Vision Statement
To be a very professional in Total IT Solutions, IT Services Provider, and the largest computer retailer in Cambodia, T.O Computer is committed to achieving consistency in the delivery of our quality products, reliable services and providing innovative Total IT solutions which maximize customers' value and long-term earning growth. Our emphasis on end-to-end IT solution and quality standards helps us stay ahead and firmly focused on continuous improvement in quality, service and productivity. We carefully listen to our customers, and are proactive in our response to their needs to get even closer to them and well-understanding their business nature as a number of our priority.
Our Core Values: Our core values are People, Customer and Quality
People
We believe that the most valuable resource we possess is our people. T.O Computer is not just a gathering of highly skilled individuals, but a team. It is built not only on someone's exceptional skills, but rather on collaboration and teamwork. Through the rigorous screening procedure, competitive benefits and appealing career possibilities, we managed to assemble a team of motivated, loyal and highly skilled IT professionals. Our technical personnel are industry-accredited and certified with many years of experiences and competencies in IT Consulting, Managing IT solution, IT Services, Complex Networking and Server/Storage Technology.
Sales Team
Being qualified and professional, our salespeople will make sure that your business demand will be they are committed to a calling, who take the time obtain the education, regular training and expertise necessary to do the job in an outstanding manner, understand the importance of a selling attitude and put customer’s interests ahead of their own.
Technical Team
Hardware: with many years of experiences in troubleshooting and repairing, your problems with hardware will be at ease once taken cared by our technicians.
Software: to provide Total IT Solution to your business, we have assembled a team of certified, experienced and skillful software and solutions engineers, in addition to a team of networking and customer service support staff. Networking: we are able to provide a broad range of tailored solutions in complex cabling, network installations to major small and medium enterprises.
Server/Storage: Our certified and industry-accredited engineers, both locals and foreigners, are specialized in, system integration, project management, server system management, critical-data security management, IT service management, IT operations management and storage management.
Pre-Sale Team
T.O Computer sets up a pre-sale team to support our salespeople and customers in various types of technical issues as IT Consultant with expertise in counseling information technology system management, Total IT Solution, Project Management, System Migration, and Integration for both the public and private sectors.
Defective and RMA Support
To prevent customer’s down time, T.O Computer has been keeping many spare-parts as its swap-stock, at anytime, parts exchange or replacement are needed. Moreover, our Return Material Authorization (RMA) system will be processed within two weeks for parts transferring up and down from the manufactures. We will never be late to solve our customer’s problems.
Customers
T.O Computer is dedicated to its customers and partners. Customer is our number one priority. Our main goal is to add value to your businesses through knowledgeable solution of information technologies and supplying with top materials and skills. We are successful only when our clients succeed.
Quality
We are committed to quality assurance of the products and services we deliver. You can rest assured that our products and services will be working stably and consistently. Investing into quality assurance is to invest in your business stability, and thus-value.
Our Main Key Differentiation
Deployment and Delivery
T.O Computer strives to deliver the right quality, quantity, price and time. Our main objective is continuously to exceed our client expectations.
Professionalism
T.O Computer adheres to deliver the highest standard of professionalism, integrity and business ethics. Our teams are fully committed to deliver the best possible products, services and supports to our customers.
IT Skills and Certification
T.O Computer possesses skills, resources, technology know-how and alliance partners to create a seamless professional solutions and services for clients. T.O Computer has industry-accredited technical personnel certified by Cisco, Microsoft, IBM, HP, Oracle, Complex Networking and Programming and more than any other IT companies in Cambodia.
Reliable Technology Services
T.O Computer provides turnkey solution to deliver Total IT Solutions for our customers to help achieve more efficient IT performance and better manage the IT infrastructure.
Our Strategy
T.O. Computer is committed to build a long-term relationship with both our customers and suppliers. Our strategy will include a combination of enhanced quality assurance of products and services, creative marketing and reasonable pricing while pursuing profitable growth. Step by step, we will expand our store to new locations and other provinces with high potential economic growth in Cambodia.
Our Business Partners
One of the T.O Computer’s strength in the Cambodian market is derived from its unique ability to integrate with the world leading IT company to create turnkey solutions and to meet today’s demanding Total IT Solution requirements.
T.O Computer LTD is also incorporation with TEO Hotel (Battambong Province, Cambodia), and T.O Pounler Pij Jewellery (Phnom Penh City, Cambodia).
